The Basics of a Service

A service in Onestop is a representation of your automated process and all its inputs and outputs. This includes a workflow, input forms, data records, notifications, billing information and output documents.

Creating a new Service

You can create a service in onestop in 3 ways:

  • Add a new service from Scratch: You configure a new service from the ground up.

  • Install from a system Pre-built Template: Onestop SaaS comes with a package of prebuilt templates you can select and install from.

  • Import from a File: You can import a service template exported from another database or organization.

Adding a new Service Scratch

To create a new service:

  • Click on the "Services" button in the main menu, and then click on the “Create New” button.

  • This will open a popup form for you to provide information about the service.

  • Provide a name and description for the service

  • Choose the portal where you want the service to be deployed

  • Click on the Save button.

  • You will be redirected to the service builder where you can manage everything about the service. This includes creating and managing:

    • The workflow

    • Submission, Registration and Task forms

    • Billing rules

    • Document templates

    • Team access to workflow tasks

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